Hi,
I have exactly the same problem like you.
I ordered from simmons bilt and I am not happy with the result. I contacted them and they will not take it back.
They are saying it is a "custom order", but they have never mentioned it to me. Even on the final order they didnt mention it.
For me that is very shady behavior. They dont want to take anything back because it costs them money.
Maybe you have more luck.
Btw: In my case it always took them 5 to 7 days to respond.
I will never buy there again and I will order my next jacket from aero leather. Be warned.
I have exactly the same problem like you.
I ordered from simmons bilt and I am not happy with the result. I contacted them and they will not take it back.
They are saying it is a "custom order", but they have never mentioned it to me. Even on the final order they didnt mention it.
For me that is very shady behavior. They dont want to take anything back because it costs them money.
Maybe you have more luck.
Btw: In my case it always took them 5 to 7 days to respond.
I will never buy there again and I will order my next jacket from aero leather. Be warned.