Dealing with ageing family members

Sorry to hear that mate.

I wish there was something you could do. With a busted knee you can get mobility aids. With heart problems, a stent or pacemaker. But what does one do when it's your brain.
 
My mum just told me over a Teams call that she is happy that the 'all Microsoft' setup I did for her is working because the Google services and the Google play store stopped working, Meta stuff like WhatsApp works intermittently for calls and no attachments, and even her dual SIM (domestic + foreign) craps out from time to time.

How do I tell her - mum, I did a sh*t ton of research to come up with a set up that I know works without you having to initiate VPN because I know you haven't a clue how to do that.
 
My mum just told me over a Teams call that she is happy that the 'all Microsoft' setup I did for her is working because the Google services and the Google play store stopped working, Meta stuff like WhatsApp works intermittently for calls and no attachments, and even her dual SIM (domestic + foreign) craps out from time to time.

How do I tell her - mum, I did a sh*t ton of research to come up with a set up that I know works without you having to initiate VPN because I know you haven't a clue how to do that.
Have you organised her machine so you can take over with remote access?
 
Have you organised her machine so you can take over with remote access?

My research said TeamViewer would work (also I'm cheap) so I did set it up on her two mobile phones and one of her tablets. I taught her how to use it (you give me a code, then you have authority to accept the control request). After 24 hours she ran to see me in the morning in her pyjamas accusing me of letting people spy on her.

I finally uninstalled it. Even last week she was telling one of my aunts she thinks someone is reading her stuff when it was her who sent some bank transfer information possibly to the wrong contact.

But she has a solution to all of this. She wants to buy a third mobile phone that doesn't use Google play store, etc. - basically a custom localised Android phone, and get a bloke at a mobile phone shop to set it up by showing her passwords/accounts to him.
 

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